Terms and Conditions for on88a Users

Every user is required to register with accurate, complete and current information. on88a reserves the right to request identity verification documents at any time, including a copy of a valid national identity card (MyKad) or passport, to ensure compliance with licensing regulations and anti-money laundering requirements.

Registering multiple accounts is strictly prohibited. If more than one account is found to be held by the same individual — whether using the same name, email address, mobile number, or payment method — all such accounts will be suspended and all balances may be forfeited without any compensation.

• The minimum age for registration is 21 years.
• One email address may only be linked to one on88a account.
• Information provided during registration must match official identity documents.
• on88a is not responsible for any losses resulting from inaccurate registration information.

on88a accepts deposits and processes withdrawals via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrencies including USDT, BTC and ETH. The minimum deposit for all methods is RM10 while the minimum withdrawal is RM50.

Approved withdrawal requests will be processed within 30 minutes to 3 hours. on88a does not charge any processing fees from the platform side, however individual payment method providers may impose additional charges that are beyond on88a's control.

Withdrawals will only be permitted to an account or e-wallet that has been verified in the name of the same registered user. Any attempt to withdraw to a third party will be rejected and the related account will be investigated.

• Minimum deposit: RM10 for all payment methods.
• Minimum withdrawal: RM50 for all payment methods.
• Withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals may only be made to a payment method that has been verified in the user's name.

on88a offers various promotions to registered users, including a 120% welcome bonus on the first deposit up to a maximum of RM1,000. This bonus is subject to a wagering requirement of 10 times the bonus amount received before any winnings from those bonus funds can be withdrawn.

As a calculation example: if you deposit RM100, you receive a bonus of RM120 bringing your account balance to RM220. Your wagering requirement is RM120 × 10 = RM1,200. For a deposit of RM1,800, the maximum bonus of RM1,000 is given bringing the balance to RM2,800, with a wagering requirement of RM1,000 × 10 = RM10,000.

All other promotional offers including VIP cashback, referral programmes and seasonal promotions have their own terms and validity periods which will be stated separately. on88a reserves the right to modify or end any promotion without prior notice.

• Bonuses cannot be withdrawn as cash — only winnings from wagering with eligible bonus funds may be withdrawn.
• Claiming multiple bonuses or misusing promotional terms will result in the cancellation of the related bonus and winnings.
• Each user is eligible to claim the welcome bonus once only.

on88a users are required to conduct themselves in a responsible, ethical and respectful manner at all times. The use of offensive language, threats or harassment directed at support staff or other users is prohibited.

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of the account balance:

• Use of automated software, bots, scripts or any third-party tools to influence gameplay.
• Exploiting bugs or system vulnerabilities to gain an unfair advantage.
• Collusion between players to manipulate game outcomes.
• Money laundering or use of funds from illegal sources.
• Registration or use of an account by individuals under the age of 21.
• Use of a VPN or proxy to conceal actual location in order to bypass regional restrictions.

on88a reserves the right to suspend or close any user account at any time if there is a breach of these Terms and Conditions, suspicious activity, or at the request of the relevant authorities. The decision to close an account is final and rests entirely at on88a's discretion.

If an account is closed due to a breach, account balances originating from bonuses or promotions will be forfeited. Balances originating from valid cash deposits will be returned to the user once the investigation is complete, subject to compliance with identity verification procedures.

Users who wish to voluntarily close their account may do so by contacting the on88a customer support team via live chat or email. Account closure requests will be processed once all active bets are settled and eligible balances are returned.

on88a provides the online gambling platform "as is" without any guarantee of continuous availability, freedom from technical disruptions, or fitness for a particular purpose. While we work to keep the platform running smoothly, technical disruptions may occur from time to time.

on88a is not liable for any losses arising from service disruptions, technical issues on the part of third-party game providers, or payment delays caused by factors beyond on88a's control. Users understand that all gambling activity carries financial risk and accept full responsibility for their wagering decisions.

• Game results that have been legitimately settled cannot be appealed for review.
• on88a does not bear liability for any taxes or duties imposed on user winnings.
• Links to third-party sites (if any) do not indicate on88a's endorsement of that content.

on88a takes problem gambling seriously and is committed to providing tools and support to users who need assistance. This platform is only for those aged 21 and above who are able to gamble responsibly within their financial means.

Users who feel that their gambling habits are starting to have a negative impact on their personal life, finances or social relationships are advised to use the deposit limit, betting limit or self-exclusion options available through the account settings or by contacting customer support. More information is available on our Responsible Gambling page.

These Terms and Conditions are governed by the laws and regulations under the international licensing jurisdiction that issued the on88a operating licence. Any disputes arising from or relating to the use of the on88a platform will be resolved through the arbitration process set out by the relevant licensing body.

If any provision in these Terms and Conditions is found to be invalid, unenforceable or inconsistent with applicable law, that provision will be reinterpreted or removed to the extent necessary, while the remaining provisions will continue in full force and effect.